Repair Service


Whether you wear your New Moon Magic pieces snowboarding or your toddler decides they’re your new favorite toy, I may be able to fix them for you.

While this isn’t possible in all cases I’ll do my best! Send me photos of the needed repair before purchasing this listing and I’ll let you know which price option to choose.

After you purchase this listing, I will give you the return shipping address and repair the item when I receive it.

If for any reason I am unable to fix your pieces I will send them back as-is with a promo code for a discount on a new item.

Shipping from United States

Processing time

6-60 business days

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns

Just contact me within: 7 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Do threader earrings come in a pair, or are they sold individually?

All threader earrings come as a pair.

Shop was very helpful

They were able to fix my wife’s earring that I broke. Thank you!

Such good service, answered every question

Such a great service!!

Fixed my necklace and it looks perfect! So happy I found this business. They were timely and friendly as well 😊

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